Privacy Policy

Last updated: July 2026

At VQLSTUDIO., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect the following information:

• Name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Order details
• Communications you send to us

Payment information is not stored by VQLSTUDIO,. Payments are securely processed by our third-party payment providers.

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate with you regarding your purchase
• Provide customer support
• Arrange shipping and delivery
• Improve our products and services
• Comply with legal obligations where required

We will not sell or rent your personal information to third parties.

Payment Processing

Payments made through our store are securely processed by Stripe or PayPal.

Your payment information is collected and processed directly by these providers in accordance with their respective privacy policies. vqlstudio does not have access to your full payment details.

Shipping

To fulfil your order, we may share your name, shipping address, and contact details with our shipping provider, SingPost, solely for the purpose of delivering your order.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmitting or storing data over the internet is completely secure.

Data Retention

We retain your information only for as long as necessary to fulfil your orders, provide customer support, comply with legal obligations, and maintain accurate business records.

Your Rights

Depending on the laws applicable to you, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where legally permitted
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Third-Party Services

Our website and store may use third-party services, including:

• Big Cartel (online storefront)
• Stripe (payment processing)
• PayPal (payment processing)
• SingPost (shipping services)

These providers may collect and process your information in accordance with their own privacy policies.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: valeriesoh.designs@gmail.com

Instagram: @madebyvqls